Service & Support

Service Policy

GoDEX provides its customers with the highest quality of customer service and technical support in the industry. When you contact GoDEX, you immediately contact real people who are qualified and motivated to serve you. No voice activated decision trees, no messages, no delays, and no fees- just excellent service. To enjoy the GoDEX customer service experience, simply call us or send us an e-mail and you will get the personal, high-quality service you deserve and the prompt answers you expect.

Product Repair

GoDEX has built a global network of dedicated premium partners worldwide and is continually expanding the network. Our partners have distinguished themselves with excellent customer service and have always prided themselves with fast response time. Please contact one of our GoDEX offices should you have any questions regarding product repair.

Warranty

The warranty period may differ regionally, please kindly check with your point of purchase to confirm details for your region. Warranty invalid if damage/dysfunction caused by improper handling/usage, destruction. The warranty is invalid if the printer has been disassembled by end-user or non-GoDEX-authorized repair centers.

Product Return

Product return policies may differ regionally; please kindly check with your point of purchase.

Discontinued Products